Learn how to return your items here.

We want you to love everything you order from to the top. If something doesn't fit or meet your expectations, you can return items within 30 days of receiving your order – no problem.

To make things easy, we recommend using our online return portal. It’s quick, simple, and available 24/7.

How to Return Items:

Option 1: Use Our Online Return Portal (recommended)

Start your return or exchange easily using our online form:

👉 Start your return here

Just select your order, choose the reason for the return, and you’ll receive your return label and all necessary information right away.

Option 2: In-Store Return

If you’re nearby or prefer to return your item in person, you’re welcome to do so at our store. Just bring the item along with your receipt or order confirmation.

Address:
to the top Sportswear Store
Freiberger Straße 26
74379 Ingersheim, Germany

Option 3: Return via Email

If you’re unable to use the return portal due to technical issues, please email us at:
📧 service@to-the-top.com

Include the following information:

• Your order number
• The items and sizes you’d like to return

We’ll get back to you with all return instructions.

Refund:

As soon as we receive and inspect your return, we’ll process your refund within 14 days via your original payment method.

Questions and Help:

If you have any further questions about returns or refunds, please contact our customer service at service@to-the-top.com.